Skip to main content

Invisible conversations

It is extremely difficult to do a presentation these days. Because there are two conversations in the room. One, the visible conversation where the person is talking, sharing views and so on and so forth. The second - which is the invisible conversations is the messages and the whatsapp flying across the room (and perhaps even outside the room).

Some conferences have made this into a fine art by allowing twitter feeds and hashtags - but not every meeting is amenable to being shared publicly.

These invisible conversations set the pace across the room. If an 'influencer' finds the talk boring or painful - the sentiment is transmitted across the room in a nanosecond. (And again, it is not the influencer - but the fact that the sentiments shared across the room are affirmed and confirmed so quickly that if your talk is a bore, it sinks faster than a stone that cannot swim.)

Cracking this is difficult. What does one do from a design standpoint? Well, simply put, harness it. Which means, double the engagement - digital and real. How does one that do that? There are many ways - is all I would say right now.

The 'second screen' as they say is a reality at all points in life - not just in front of the TV.

Comments

Popular posts from this blog

The man who saved Pumpelsdrop

This was a story we had in college if I am not mistaken. Perhaps it was in school, but a delightful story it was. The story goes somewhat like this ( reproduced from here ), but the college version we had was slightly different from this.  I t was a dull, gloomy and a depressing morning in a town named Pumpelsdrop in northern England. The Great Depression had brought all the businesses to a standstill. The bored automobile dealer was spending time alone, as usual. But, this seems to be an unusual morning as an odd entity (customer) appeared on the horizon. A man in a bright suit walks up to the dealer and says, "I need to buy a Rolls Royce Phantom II. We have a business conference coming up and I need to impress my customers". Then proceeds to pay 10% of the deal with a single check for 2000 pounds. The rest he says will pay when he takes the delivery.   The auto dealer was stunned. He was delighted to hear that someone is holding a business conference of some kind and

The Mintzberg triangle

At a recent training, someone spoke about the Mintzberg triangle. I located it here . Image from that page reproduced here. The page linked above has a better explanation of diagram above, but what intrigued me was that the triangle exists for practically anything. The facilitator referred to this in the context of facilitation. Of how facilitation has science, craft and art to it. That is so true,  I thought. Worth a thought! Need to read of Mintzberg though...

Waigaya and Sangen Shugi - Honda

Two big takeaways from Driving Honda were Waigaya and Sangen Shugi. A few days ago, we were working on a strategy module for a company. As we leafed through old and new theories and books around the same - one comment which caught my eye was Henry Mintzbergs comment where he says "Strategy is like weeds, it has to grow all around your company" A lot of times organisations dip into their pool of employees (and sometimes customers) and solicit ideas from them. This happens either at an offsite or a meeting or some quarterly review and the ideas pile up. Most companies today have an innovation program that encourages bottom up ideation. Many of these ideas are future strategy - provided someone is listening. Sometimes these ideas are not immediately implementable - but if one keeps looking, there might be valuable stuff in there. And if (post such programs) ideas die very often, the motivation of someone to keep doing it will also diminish. Waigaya is what Honda call